Terms & Condition
Document Version 1.0
Effective Date 17 April 2026
Review Frequency Annually or upon material change
Company Name Mirage Advances Private Limited (Brand: Finasia Capital)
CIN U65921PB1995PTC016834
Regulated By Reserve Bank of India — NBFC under RBI Act, 1934
Governing Law Laws of India; Exclusive jurisdiction — Jalandhar, Punjab
IMPORTANT — PLEASE READ CAREFULLY
These Terms and Conditions constitute a legally binding agreement between you and Mirage Advances Private Limited (Finasia Capital). By accessing our website or submitting any application or enquiry, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use this website
Executive Summary — At a Glance
What these Terms cover
These Terms govern your access to and use of the Finasia Capital website and the financial services
offered by Mirage Advances Private Limited, a Non-Banking Financial Company (NBFC) regulated by the
Reserve Bank of India under the RBI Act, 1934. They set out the rules for using our website, how
applications are processed, fees and charges, your obligations as a user, our liability limitations, and how
disputes will be resolved.
Key points
• You must be 18 years or older and eligible under applicable law to use our services.
• Submission of a loan application does not guarantee approval — all applications are subject to credit assessment and internal approval.
• All fees, interest rates, and charges will be disclosed upfront before you avail any service.
• We are not liable for indirect or consequential losses arising from the use of this website.
• Disputes are subject to the exclusive jurisdiction of courts in Jalandhar, Punjab.
• We may update these Terms at any time; continued use constitutes acceptance of revised Terms.
• Your personal data is handled as described in our Privacy Policy (available on the website).
1. Acceptance of Terms
By accessing, browsing, or using the Finasia Capital website (the 'Website') or by submitting any application,enquiry, or form through the Website, you represent and warrant that:
• You have read, understood, and agree to be bound by these Terms and Conditions ('Terms') in their entirety;
• You have also read and accept our Privacy Policy, which is incorporated into these Terms by reference;
• You have the legal capacity and authority to enter into a binding agreement; and
• You are accessing the Website for lawful purposes only.
These Terms apply to all visitors, users, and persons who access or use the Website. If you are accessing the Website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms
2. About Finasia Capital
Finasia Capital is the brand name under which Mirage Advances Private Limited operates its public-facing lending and financial services activities. Mirage Advances Private Limited is:
• A company incorporated under the Companies Act with CIN U65921PB1995PTC016834;
• Registered as a Non-Banking Financial Company (NBFC) and regulated by the Reserve Bank of India under the Reserve Bank of India Act, 1934;
• Subject to all applicable RBI Master Directions, circulars, and guidelines governing NBFCs;
• Registered at: 5th Floor, The Mirage, 556-B, Cool Road, Jalandhar City, Punjab 144001.
Nothing on this Website should be construed as financial advice. The information provided is for general informational purposes only. Users should independently verify all information before making financial decisions.
3. Eligibility
Use of this Website and access to our financial services are subject to the following eligibility criteria:
• You must be a natural person of at least 18 years of age;
• You must be a resident of India and eligible to enter into legally binding contracts under the Indian Contract Act, 1872;
• You must not be disqualified from availing NBFC services under any applicable law or regulation;
• For loan products: additional eligibility criteria (income, credit score, employment type, geographical restrictions) will be communicated at the time of application, in accordance with our Board-approved credit policy.
We reserve the right to refuse access to or use of any service to any person who does not meet the eligibility criteria or where we are required to do so under applicable law or RBI direction.
4. Services Offered
Through this Website, Finasia Capital (Mirage Advances Private Limited) offers access to the following categories of financial services in its capacity as an RBI-regulated NBFC:
4.1 Lending Services
• Personal loans and consumer credit products;
• Business loans for eligible borrowers;
• Such other loan products as may be offered from time to time, subject to RBI guidelines
4.2 Ancillary Services
• Loan eligibility checks and enquiry handling;
• Online submission of loan applications and supporting documentation;
• Customer support and grievance redressal services
All services are subject to eligibility verification, credit assessment, and regulatory compliance checks. The availability of specific products may vary based on location, regulatory requirements, or Company policy. We reserve the right to modify, suspend, or discontinue any service at any time, with appropriate notice where required by law.
5. User Obligations
As a user of this Website, you agree to the following obligations:
5.1 Accuracy of Information
You agree to provide only accurate, complete, current, and truthful information in any application, form, or communication submitted through the Website. You acknowledge that:
• Providing false, misleading, or fraudulent information may result in immediate rejection of your application, cancellation of any existing services, and may constitute an offence under applicable law;
• The Company reserves the right to independently verify all information provided.
5.2 Prohibited Conduct
You must not:
• Use the Website for any unlawful purpose or in violation of any applicable law or regulation;
• Attempt to gain unauthorised access to any system, server, or database associated with the Website;
• Transmit any malicious code, virus, or harmful content through the Website;
• Use automated tools, bots, or scrapers to access or copy Website content without prior written consent;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Engage in any activity that disrupts, interferes with, or imposes an unreasonable burden on the Website's infrastructure;
• Use the Website to harass, defame, or harm any individual or entity.
5.3 Account Security
If any account, portal, or secure access mechanism is made available to you in connection with our services, you are responsible for maintaining the confidentiality of your access credentials. You must notify us immediately of any unauthorised access or breach of security.
6. Loan Application and Approval Process
The following terms apply to all loan applications submitted through this Website:
• Application Only — No Guarantee: Submission of a loan application through the Website does not constitute an offer or commitment by the Company to provide a loan. All applications are subject to verification, credit assessment (including credit bureau checks), KYC completion, and internal approval.
• Right to Decline: The Company reserves the right, at its sole discretion, to approve, conditionally approve, or reject any application without being required to provide reasons for such decision, subject to applicable fair lending practices and RBI guidelines.
• KYC Requirement: All applicants must complete the KYC process as required under RBI Master Directions on KYC before any loan can be sanctioned. Failure to provide valid KYC documents will result in suspension or rejection of the application.
• Credit Bureau Access: By submitting a loan application, you provide your explicit consent for the Company to access your credit report from licensed credit information companies (e.g., CIBIL, Experian) as permitted under the Credit Information Companies (Regulation) Act, 2005.
• Sanction Terms: If approved, the loan terms (principal, interest rate, tenure, repayment schedule, fees, and charges) will be set out in a Loan Agreement, which you must review and sign before disbursement.
• Disbursement: Loan amounts will be disbursed only to verified bank accounts in the borrower's name, in accordance with RBI regulations on disbursement.
7. Fees, Charges, and Payments
All fees, charges, interest rates, and penalties applicable to our services will be disclosed clearly and transparently at the relevant stage of your application or service journey, in accordance with RBI guidelines on fair practices code for NBFCs:
• Interest Rates: Applicable interest rates will be disclosed in the loan offer letter and Loan Agreement. Rates may be fixed or floating, as specified in the Agreement.
• Processing Fees: A non-refundable processing fee may be charged at the time of application or sanction. The applicable fee will be disclosed upfront.
• Prepayment / Foreclosure Charges: As permitted under RBI guidelines on prepayment charges for NBFC loans. Details will be set out in the Loan Agreement.
• Late Payment Penalties: Penal charges for delayed or missed repayments will be disclosed in the Loan Agreement and Sanction Letter.
• Other Charges: Any other applicable charges (e.g., documentation, insurance) will be communicated before being levied.
By availing our services, you agree to pay all applicable fees, charges, and amounts as set out in your Loan Agreement and Sanction Letter. The Company will not levy charges that are not disclosed in advance.
Refunds: Processing fees, once charged and utilised for credit assessment, are generally non-refundable. Refund eligibility for any other amounts will be assessed on a case-by-case basis and communicated in writing.
8. Intellectual Property
All content on this Website — including but not limited to text, graphics, logos, icons, images, data compilations, and software — is the property of Mirage Advances Private Limited or its content suppliers, and is protected under the Indian Copyright Act, 1957, and other applicable intellectual property laws.
• You may access, view, and print Website content for your personal, non-commercial use only.
• You may not reproduce, distribute, modify, transmit, or otherwise exploit any Website content without the prior written consent of the Company.
• The Finasia Capital name, logo, and associated marks are trademarks of Mirage Advances Private Limited. Unauthorised use is prohibited.
9. Disclaimers
The following disclaimers apply to your use of this Website and our services:
9.1 No Financial Advice
Content on this Website is for general informational purposes only and does not constitute financial, legal, investment, or tax advice. You should seek independent professional advice before making any financial decision.
9.2 Accuracy of Information
While we endeavour to keep information on our Website accurate and up to date, we make no representations or warranties as to the completeness, accuracy, reliability, or availability of the information. We reserve the right to update or remove content without notice.
9.3 Third-Party Links
The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party website. Accessing third-party links is at your own risk.
9.4 Service Availability
We do not warrant that the Website will be available at all times, uninterrupted, or free of errors. We may carry out maintenance, upgrades, or modifications at any time. We will endeavour to provide reasonable notice of planned downtime where practicable
10. Limitation of Liability
To the fullest extent permitted by applicable law:
• The Company, its directors, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of, or inability to use, this Website or our services;
• This includes, without limitation, loss of data, loss of profits, business interruption, or any other commercial or economic loss;
• Our total aggregate liability to you, for any direct loss or damage arising in connection with these Terms or the services, shall not exceed the amount of fees actually paid by you to the Company in the six months preceding the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Indian law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mirage Advances Private Limited, its directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
• Your violation of these Terms;
• Any false, misleading, or inaccurate information you provided;
• Your violation of any applicable law or the rights of a third party;
• Any unauthorised use of the Website or services by any person using your credentials.
12. Privacy Policy and Cookie Usage
Your use of this Website is also governed by our Privacy Policy, which is available on the Website and is incorporated into these Terms by reference. We encourage you to read it carefully. We use cookies and similar tracking technologies on this Website to enhance functionality, analyse traffic, and improve user experience. By continuing to use this Website, you consent to our use of cookies as described in our Privacy Policy. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect Website functionality.
13. Modifications to These Terms
We reserve the right to modify, update, or replace these Terms at any time. When we make material changes, we will:
• Update the 'Effective Date' at the top of this document;
• Post the revised Terms on our Website; and
• Where practicable, provide notice of significant changes via a prominent notice on our Website or by email to registered users.
Your continued use of the Website following publication of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the Website immediately. We recommend reviewing these Terms periodically.
14. Governing Law and Jurisdiction
These Terms and any dispute, claim, or matter arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of India. Subject to the dispute resolution clause below, any legal action or proceedings arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located at Jalandhar, Punjab, being the location of the Company's registered office, to the exclusion of all other courts.
15. Dispute Resolution
In the event of any dispute or grievance, the following procedure applies:
Step 1 — Raise a Formal Complaint
Contact our Grievance Officer in writing, providing full details of your complaint. We will acknowledge your complaint within 7 working days and endeavour to resolve it within 30 days.
Step 2 — Escalation within the Company
If you are dissatisfied with the resolution provided at Step 1, you may escalate the matter to senior management by requesting escalation in writing.
Step 3 — RBI Ombudsman / Regulatory Escalation
If your complaint remains unresolved, or if you are not satisfied with the Company's response after 30 days, you may escalate the matter to the Reserve Bank of India's Integrated Ombudsman Scheme (RBI Ombudsman), available at https://cms.rbi.org.in. This mechanism is available at no cost to you.
Step 4 — Legal Proceedings
If the matter is not resolved through the above steps, either party may initiate legal proceedings before the courts of competent jurisdiction at Jaipur, Rajasthan.
16. General Provisions
• Severability: If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed and the remaining provisions shall continue in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Entire Agreement: These Terms, together with our Privacy Policy and any applicable Loan Agreement, constitute the entire agreement between you and the Company with respect to the subject matter herein, superseding all prior agreements.
• Assignment: You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations at any time.
• Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet outages, or pandemics.
17. Contact Information
For any queries, concerns, complaints, or support requests, please contact us:
Mirage Advances Private Limited — Finasia Capital Registered Office: 5th Floor, The Mirage, 556-B, Cool Road, Jalandhar City, Punjab 144001 Corporate Office: 350, Nemi Sagar Colony, Queens Road, Vaishali Nagar, Jaipur 302021 CIN: U65921PB1995PTC016834 Please mark communications: 'Legal / Terms Query — Finasia Capital
